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July 2009 Meeting Hilights

By Monte Ferguson

Our July meeting focused on Tools for the Telecommuter. Telecommuting used to refer to traveling businessmen/women. Today, thanks to iPhones and laptops fall into “telecommuter’ status. We also often find ourselves switching between devices.

It can lead to confusion. Where did I save the email or file? What if you forget something at work or on another device? Some of us also get called on to do tech support for family or friends. Wouldn’t it be nice to be able to SEE what was going on on the other persons screen? Many of us would also like to be able to do is share our files with family or coworkers, wherever they may be.

The good news it that there are free tools out there that address these needs. We looked at two products: LogMeIn and Dropbox.

LogMeIn addresses the need of being able to see, and control a remote computer. Handy if you are called upon to troubleshoot someone’s computer problems. It can also come in handy when you have a file or need to check on something that’s only found on a remote computer.

First off LogMeIn is free. You do have to sign up for a free account, where your email address is your user name. You then need to download their free software onto any computer that you wish to contact and control. Yes, you can have more than one computer listed that you can access. LogMeIn is handy because it works through firewalls. You can also use LogMeIn to control a Mac from a PC or vice versa.

You gain access to a remote computer you have setup via your browser. Log into your account, choose the computer you want to control, and then click on the remote control button. Then wait a bit for the screen to load. (TIP: Simplifying the desktop background to a single color and dropping screen resolution drops the amount of data that has to be transmitted. This means quicker screen refreshes.)

The only drawback is that screen refreshes lag. So be patient. The lag is not bad at all. Of course you need a fast internet connection to make this work well. But it really comes in handy. Monte showed how you can take over the remote computer and open files, send email, etc. LogMeIn does offer paid for services but for many the free service will be all you need.

LogMeIn solves the problem of seeing and controlling a remote computer. The other common issue for telecommuters is making sure they have all of their essential files wherever they go. A new service called Drop Box fills that need.

Think of Drop Box as iDisk if it really worked well. Drop Box, which is free for the first 2GB of storage, lets you store files in the “Cloud”. After you setup your free account, and download their software to all of your computers, you can access any file you share anywhere. Changes you make to files are saved up to Drop Box’s servers and instantly sent to connected computers, both Mac and PC. Even if you change a file, but aren’t on the internet, you’re covered. The next time you connect Drop Box will synchronize your changes. Files that have been synchronized have a green check mark next to them. Files in process of being updated have a blue circling arrow icon.

Of course all of your computers have to have the program, or an equivalent, that can open the file. You can even access your file over the web.

Dropbox provides an option for collaboration. There is a shared folder. Anything that is in Shared can be opened by other Dropbox users you’ve granted access. But they can only access things in your Shared folder.

You can also use Dropbox to share files with folks who don’t use Dropbox. You place a file in the Public folder. Right click, or control click, on the file, and you’ll be given an option for a link to send to others.

Most impressive is the built in versioning support. That means you can go back in time to any point, since you uploaded the file to Dropbox. Monte said he’s had to use this at a couple of points. It worked flawlessly.

The combination of these two products, and their affordable price point, means that anyone can access their important data from anywhere. Best of all both of these programs just work.

Posted: Monday, September 21st, 2009


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